To make a deposit via telephone, please call toll free 1-866-355-9593. Any refund requiring a check will be refunded less 10% of the remaining balance. All users must comply with all local, state, federal and international laws, ordinances and regulations. If you continue to use this site we will assume that you are happy with it. I followed the step as stated in the information. C. Protected classification characteristics under California or federal law. HomeWAVs software allows you to schedule without any assistance from jail staff. So thank you very much. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. are available in their housing areas daily from 6:30 AM to 11:00 PM. Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. HATE THIS APP. C.Protected classification characteristics under California or federal law. 9. * Username: * Password: Password should be at least 6 characters long. The two men were subsequently arrested by Homeland Security Investigations (HSI) at the Douglas Port of Entry in their attempt to smuggle the 9mm pistol into Mexico. at a correctional facility that offers the HomeWAV system. Money can also be added by dialing 314-764-2872. Have us delete any data about you which is not required to be maintained. Inmates look forward to mail call. 15. K. Inferences drawn from other personal information. Any breach by a user of any applicable Facility Rules in connection with use of the HomeWAV Software is deemed a material breach of this EULA for which HomeWAV may immediately terminate that users account. The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. . Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. There are no third party beneficiaries to this EULA. 5. No prior scheduling is needed for video or phone calls. The Company has the right, in its sole discretion, to modify, suspend or discontinue any part of this site at any time, with or without notice Video calls for most facilities range from 10-50 cents per minute. some requiring less effort than others, but they are all capable of helping you connect. Even better you'll only pay for the HomeWAV minutes you use, as there are no plans, packages, or hidden fees. Sign in to call our secure toll-free support number and use option one to add funds. PLEASE REVIEW ALL THREE CAREFULLY. Other Notes HomeWAVs software allows you to schedule without any assistance from jail staff. 12. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. Click on the Green + on the bottom of the screen and pick "Add Funds 3. information related to your commercial dealings with the Company (such as summary of exchanges (subscriptions, options, commitment duration), status of invoices and payments); Ifyoure looking to have a remote video call with an incarcerated loved one, how can you get started? Civ. And immediately the service was working for my inmate. Other than the limited use rights licensed under this EULA during the Term, no other ownership or license rights in the HomeWAV Software are granted to you, and ownership of the Wav Software and Modifications remains vested at all times in HomeWAV. YOU MUST CREATE A USER ACCOUNT AND AFFIRMATIVELY ACCEPT THIS EULA IN ORDER TO DOWNLOAD AND USE THE HOMEWAV SOFTWARE. WE AGREE THAT EACH OF US MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH OF US ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE EULA TO ARBITRATE CLAIMS. The phones are available in their housing areas daily from 8:00 AM to 11:00PM. Inmates now utilize HomeWAV Voice through the video visitation systems to place regular phone calls. Additional Definitions. No Warranty: THE WEBSITE, THE MATERIALS ON THE WEBSITE AND ANY SERVICE OBTAINED * Detention Facility: * Contact: Select a Detention Facility. Denton County's previous partner charged $5.99 for a 30-minute video visit. You can transfer funds between inmates on your account. During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE AND YOUR RELIANCE THEREON. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this agreement reflect such allocation of risk. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. steals time during every visit (we've watched the seconds skip), freezes up, sometimes there's no audio or it echoes and sometimes it won't connect at all but still takes minutes away. eMessaging features are less than one cent per character. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Reach out to us today by clicking here! By using this site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. HOMEWAV MAKES NO WARRANTY THAT (I) THE HOMEWAV SOFTWARE WILL MEET YOUR REQUIREMENTS, (II) THE HOMEWAV SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE THIRD PARTY MATERIALS WILL BE ACCURATE, FUNCTIONAL, OR RELIABLE. Fees and services are set independently by each corrections facility, but most are between 10 and 30 cents per minute. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | * Password Confirmation: Personal Information. f you have been looking for an alternative to. Your loved one will be able to use these funds to call those on their approved phone list. Safety starts with understanding how developers collect and share your data. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. more efficiently, HomeWAV provides video and voice calling resources. Video messages i receive are zoomed in like 4x. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. Difference between "Talk to Me" and "Inmate HomeWAV Funds" . Please note that fees apply for using this service: By telephone. Contact Wire of Hope Civ. Enter the amount you would like to add to your account via the Add Talk to Me Funds in the app or online. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Use of Information: The Company will not trade, sell, or disclose to any third party any form of personally identifying information for purposes of marketing to you without your consent. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. Facility Network Users may have the opportunity to download, view, and listen to third-party owned content and data (Third Party Content) through the HomeWAV Software pursuant to separate license agreements giving us the right to provide such Third Party Content to you on a temporary basis and for limited periods. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. ANY RELIEF AWARDED CANNOT AFFECT OTHER THE COMPA USERS. THE MAXIMUM LIABILITY OF THE COMPANY, AND ANY OTHER INDEMNIFIED PARTY, AND YOUR SOLE AND EXCLUSIVE REMEDY, FOR ALL DAMAGES, LOSSES SUFFERED BY YOU AND CAUSES OF F.Internet or other similar network activity. At select retail locations User Content. For full instructions on all the benefits of using Homewav to visit a Whitley County inmate, visiting an inmate at the jail itself, email and texting an inmate, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. The license period under this EULA (the Term) commences on the Effective Date and continues until terminated as set forth herein. Create a free account. A Privileged Communication must be identified as such by the individual asserting the privilege (your attorney) when that individual registers as a user or when scheduling the communication. Sign In or Create an Account with the HomeWAV App. . Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. I've tried other companies who offer similar services but the quality of their finished products was terrible. After that, its as simple as accepting a call. Sorry, we do not recognize that username and password combination. Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. Homewav allows for a variety of ways to add funds to an inmate's account. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. Refunds may not be transferred to another facility unless the new facility has an existing contract with HomeWAV, in which case the third-party account holder may contact HomeWAV Customer Support for assistance. Data privacy and security practices may vary based on your use, region, and age. UNLESS YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSONS OR PARTYS CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. Questions: Contact Us at:
[email protected]. At HomeWAV, we truly believe in the power of connection. One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. GoLookUp does not provide consumer reports and is not a consumer reporting agency. Here are seven tips for a seamless experience. Notwithstanding a Facilitys rules or policies to the contrary, Facility Network Users must be provided a reasonable opportunity to review and accept this EULA, and a copy of this EULA must be provided to the Facility and all Facility Network Users. If sold or shared, Categories of Recipients. See our tips. Watch outfor inmates with a cast, a sling, or wheelchairs (could be there is a hidden recording device inside). Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. How to Send Money to an Inmate in Whitley County IN NO EVENT WILL HOMEWAVS TOTAL LIABILITY EXCEED THE GREATER OF (A) THE FEES PAID BY YOU TO HOMEWAV FOR YOUR ACCESS IN THE PRIOR 12 MONTH PERIOD OR (B) U.S. $5.00. Modifications to Website. Site Map, Wire of Hope East Coast Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. We only collect information that you voluntarily give us via submission on the Website, via email or by other direct contact from you. IF YOU ARE A FACILITY OR A FACILITYS AUTHORIZED ADMINISTRATOR, THE FOLLOWING APPLIES TO YOU: Jacksonville, FL 32238, Wire of Hope West Coast All Rights Reserved. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. 3. Please note that acceptance is at the discretion of each correctional facility. You acknowledge and agree that the HomeWAV Software contains the valuable and strategic intellectual property of HomeWAV, and that HomeWAV owns all right, title and interest in the HomeWAV Software, any and all Modifications thereto, and all copyrights, trademarks, patents and trade secrets, the HomeWAV name, logo, trademark, and URL, and all other intellectual property rights associated therewith or embodied therein, whether or not registered. Add Funds via Phone Pay at PayNearMe Location Please try again. Cookies: We use cookies on the Website. Notices. Understanding Fees | Privacy Policy. 1. ); With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. J. information permitting use of the Website or our products or services (such as email, IP address, usernames, call and text message logs, voicemails, information related to your incoming and outgoing calls (date, duration, numbers calling or called, etc. If you do not have a card saved in the system, you need to enter the correct information below. Sign in and add funds directly through our website. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. We have the right at any time and in our sole and absolute discretion to disable your access to Third Party Content. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. If you're looking to set up an account for inmate calls, create a HomeWAV account and add funds. No prior scheduling is needed for video or phone calls. promote any criminal activity or enterprise or provide instructional information about illegal activities; Through companies like HomeWAV, inmates are able to make video calls with friends and family from jail easily and safely, allowing for better connections and communication. K.Inferences drawn from other personal information. As expensive as it is to use you'd think it would work better and why steal our time when you're charging us out the wazoo already. If you do not wish to be bound by this agreement to arbitrate, you must notify the Company in writing within thirty (30) days of the date that you first access the Website. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. HomeWAV is a tool to allow those incarcerated to visit with families and friends. Anything to the contrary notwithstanding, we acknowledge that certain communications made through the HomeWAV Software are privileged and confidential (E.g., calls between you and your attorney) (each a Privileged Communication). After that, its as simple as accepting a call. By 7:15pm they responded back to me and had the profile removed. friends and family from jail easily and safely, allowing for better connections and communication. Indemnification. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWav webpage or by coming onsite and using the HomeWav kiosk in the front lobby. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Any funds remaining after all credit card transactions have been reversed will be refunded by check in care of to the address provided by the inmate. Save money on phone calls. Meet Wire of Hopes inmate penpals online by browsing our free inmate penpal listings. First of all, the inmate's voice plays from the small speaker that you're supposed to put your phone up to during a call, not the regular speaker that allows you to hear a person and see their face at the same time. We appreciate you. Code 1798.80(e)). Civ. Your email address will not be published. Log into your app. For more information, please review GoLookup Terms of Use. ALL FACILITY NETWORK USERS MUST AFFIRMATIVELY ACCEPT THIS EULA AND THEREUPON ARE DEEMED USERS AND BOUND TO THE TERMS AND CONDITIONS IN THIS EULA EACH TIME THEY ACCESS AND USE THE HOMEWAV SOFTWARE. use any device, software, or routine that interferes with the functioning of the HomeWAV Software; etc. - HomeWAV End-User License Agreement The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. Revisited this review. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS EULA, OR YOU HAVE REASON TO KNOW YOU THAT YOUR RIGHTS AS A FACILITY NETWORK USER WILL BE REVOKED, OR YOU WILL BE UNABLE TO COMPLY WITH THE FACILITY NETWORK RULES AND REGULATIONS, THEN YOU MUST NOT DOWNLOAD, ACCESS OR USE THE HOMEWAV SOFTWARE. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. Links: The Website may contain links to other sites. Via your account on our website Website As a guest (for select facilities through our website) On our mobile app Mobile App Through Pay Near Me at a local store Pay Near Me Our automated phone payment system Capitalized terms area defined in this EULA. All information is provided without warranty of any kind. You agree and understand that use of the HomeWAV Software may be subject to limitations beyond our control. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | Changes are effective upon posting unless specified otherwise. to export any Third Party Materials or other data or any portion of the HomeWAV Software to the US or foreign countries; . Inmate Penpal Listings. Term and Termination. 16. In addition to the terms defined above, the following terms have the following meanings: HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this agreement to arbitrate, any part of it, or of this EULA including, but not limited to, any claim that all or any part of this agreement to arbitrate or the EULA is void or voidable. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to
[email protected]. 2. IF YOU ARE AN AUTHORIZED ADMINISTRATOR ACTING ON BEHALF OF A FACILITY, WHEN YOU CREATE THE FACILITYS USER ACCOUNT, YOU ARE ACCEPTING THIS EULA ON YOUR OWN BEHALF, AND ON BEHALF OF THE FACILITY AND ALL OF THE FACILITY NETWORK USERS. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. YOU AND THE COMPANY AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND THE COMPANY ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON- SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. to engage in any other conduct that restricts or inhibits any other users use or enjoyment of the HomeWAV Software, or which, as determined by us, may harm HomeWAV, a Facility, or third parties, or expose them to liability; or This process is similar to the one you would need to go through to visit in-person and gives facility staff the awareness of who inmates are speaking with. THIS NON-LIABILITY FOR DAMAGES APPLIES WHETHER IN AN ACTION BASED ON CONTRACT, TORT OR ANY OTHER SUCH THEORY, EVEN IF HOMEWAV HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B. Sorry, we do not recognize that username and password combination. Personal information categories listed in the California Customer Records statute (Cal. Visit the TouchPay website to make a deposit online. User may not use any the Companys property in connection with any product or service that is not offered by the Company, in any manner that is likely to cause confusion with the Companys business, or in any manner that disparages the Company. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. Code 1798.105(d), the right to have someone you authorize make a request on your behalf, the right to opt-out of sale or sharing (both as defined in the, the right to limit use and disclosure of sensitive personal information, the right to correct information if the information is inaccurate, the right to access information about automated decision making (as applicable), the right to opt-out of automated decision making (as applicable). When we do, the version date, at the top of this page, will be updated to reflect that revision. It always worked out great and we would like to thank you for the good service. 20. YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site. Which is better than nothing. You're also free to add, update, or change your payment information at any time. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. You must be 18 or older to visit Wire of Hope. HomeWAV, Facilities, and all users are independent contractors, and nothing in this EULA will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. 19. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. The Refund Fee is not applied when a facility is decommissioned or when funds have never been used. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by U.S. and other governments. 22. First, choosethefacility and addyourloved oneto your call roster. If you tell them something juicy enough, they'll call their attorneyand provide the information they heard from you. You may not share your user account, profile, login, or password with any other person. 3. Additional Binding Provisions: No agency, partnership, joint venture or other relationship is intended or created by your use of the Website. When you are both available, your loved one can call you through our secure app or website portal. A Douglas man, Kevin Durazo, was sentenced last week to 24 months in prison after pleading guilty to one count of Aiding and Abetting Making False Statements in Connection with Acquisition of a Firearm and one count of Making False Statements in Connection with Acquisition of a Firearm. With HomeWAV, visitors will only be billed for the minutes they use, in 1-minute increments at a rate of $.10 /minute . Your loved one will be able to use these funds to call those on their approved phone list. Express any concern you have about our use of your data. I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. Authorized Administrator means the individual designated by each Facility to download and accept this EULA, establish a Facility Network, and assign licenses to the HomeWAV Software to Facility Network Users who are permitted by the Facility to have individual accounts allowing them access to and use of the HomeWAV Software.