british airways staff travel contact number

Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. How do I claim missing Avios or Tier Points on flights or other purchases? Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. 11. The majority of our calls are managed by British contact centres. Search job titles. There isalso anemail [email protected] questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. 01, 02 and 03 numbers are included in allowances else geographic rate. / expiry date / FAQs. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Lorem ipsum dolor sit amet consectetur adipisicing elit. Heathrow. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. You can also visit the offices located in different parts of our country. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Updated 22/09/2020 10.07 AM (BST). Earning British Airways Avios. Clear All. Claim baggage-related expenses or compensation. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. When do my Avios expire? Please have your booking reference ready when you call. Refreshed every minute. Your IP: This is a public forum and we don't recommend that. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. Please refer to the FAQ on my.baplc.com for further information. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Please note that this form isnot intended to ask staff travel related questions. Click to reveal This website is using a security service to protect itself from online attacks. At British Airways weve always taken data protection very seriously. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. By using ba.com you agree to the use of cookies. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. Please visit our Help centre for more support if you have a question about your booking or flight. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Contact the airport you were in or flying to when you lost your property. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Sign up for a free account. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. It is headquartered in London, England, near its main hub at Heathrow Airport.. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Please use the previous link instead. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. Fly the World (Staff Travel). Your booking reference consists of a combination of 6 letters and numbers e.g. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. : To change a booking/action a refund please fax us where a colleague will be happy to help. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. Now, we're looking to build on this spirit and passion to make tomorrow . Find Reviews. Email: [email protected] If you have an item which exceeds that weight, you must re-pack into separate bags. Tel: 0208 570 2531 Email: [email protected] For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). AB2CD3 How do I find my booking reference? Note: there is no dedicated bag drop desk for staff passengers. Answer Id 1957 The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. You should then proceed to a bag drop desk. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Your booking reference consists of a combination of 6 letters and numbers e.g. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? All flight and holiday reservation queries are dealt with by BA. Write to us. Their contact details are at the end of our. Screen Reader users press Enter to select a Filter by category. If you have any problems using the site, please check that your e-ticket has been correctly issued. Tel: 020 8562 5777 AB2CD3. How can I stop them expiring? The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Please visit our Help centre for more support if you have a question about your booking or flight. Flying on a stand-by ticket can be challenging. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. The kiosk will tell you what to do next, so please read the screen carefully. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. We want you to know you can trust us to respect your privacy and keep your personal information safe. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. It shows the number of listings and priority, but not commercial overbookings, etc. Try Social Media "DM via Twitter." Please do not ask any BA staff for an upgrade. 2 . Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Earn miles If you are a small or medium-sized business and would like to earn your company points when your employees travel. Filter. We're sorry your travel experience with us didn't meet your expectations. British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? How do I review and update my personal information? Excesses may apply. Search over 700 Eliminating the need for you to check your booking details and request booking services . There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Collecting your car You should return to the area to check the screens for acceptance. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at [email protected] quoting your staff number and service details, & they will check your eligibility. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Request duplicate receipts, proof of travel and other insurance documents When should I check in? Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Email: [email protected] Full-time, Part-time . Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. (BA Heritage Centre / Museum, at Waterside) Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Website: www.ba.com/heritage YIDxxS1 will mean you are eligible to the economy class allowance. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. This site is protected by reCAPTCHA and the Google. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 (business & personal). Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. No special service requirement is permitted when travelling on standby travel. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Get Contact Info for All Departments. For the most relevant contact details, log in to your Executive Club account. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. If not, please call us. Welcome to our official Facebook page. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Passengers without bags should proceed to security. USA: (Secure Flight data item added 18AUG10). Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). What ways can I check in? Address: www.rsaba.com, Solo Club One laptop bag OR one briefcase OR one handbag. Passengers without a listing will be refused travel. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. you have a Case Reference) and are waiting a . Your booking reference consists of a combination of 6 letters and numbers e.g. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. This website might use cookies for ads, social media and analytic metrics. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Had a great experience and want to thank someone for it? With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . 212 British Airways reviews. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Fax: +233 (302) 823 233. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. You'll see the most relevant contact details for you if you are logged in to ba.com. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Amenity bags will not be given to staff who travel in premium cabins. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Smart national dress or company uniform is acceptable in all cabins. Have you already booked? If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! This point is immediately before Security. free lookups / month. Use of a safety seat for an infant is not permitted on board for rebate passengers. Report a missing or damaged bag or contents. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. By using ba.com you agree to the use of cookies. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Performance & security by Cloudflare. Screen Reader users press Enter to select a Filter by product. You can email the site owner to let them know you were blocked. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. You'll need your staff number/user ID and a BSAFE password to log into this system. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. BA has a dress code which is applied to rebate passengers. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. While the business class service . Does my passport need to be valid for a certain length of time after my trip? This information has been found through the company's General Terms & Conditions documentation or. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. All other airports: If there is a desk signposted for standby travel, go to that desk. We'll make sure your comments reach the right person. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. When will I get a response from Customer Relations? BA IT Support Centre Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. If you do not have the authorization, you will not be able to travel on BA to the USA. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. Email: [email protected] If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. How do I arrange to carry extra or overweight baggage? This will give you your flight status. Refund requests may be subject to a servicing fee. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you.