My Apple TV 4K+ Volume Feature Not Working. Release the buttons. Follow the on-screen instructions to set up your Siri Remote or Apple TV Remote to manage the volume on your Television or receiver. ask a new question. Step 5. Release the buttons. To start the conversation again, simply Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. I went to settings and added a new device for tv volume. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). Give the custom volume control a name. Currently, there is no way to find your Apple TV remote if you misplace it. If the issue occurs during this sound test, visit our Support Center to request service. May 23, 2022 10:57 AM in response to bgmeek, This is a completely different issue. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. Refunds. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. only. Gregor-1138, Apple TV 4K Siri remote volume control not working. You will have to select Learn New Device from the drop-down menu. It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. We understand your Apple TV volume control is not working. I have turned on the CEC control which allowed . My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. I reconnected my old 1st gen Siri remote and it works just fine. Source Update 4 (Dec. 27, 2022) The Samsung article from bgmeek was not helpful nor relevant. Apple TV 4K, Can't control volume for tv with apple tv remote I just got my Apple TV 4K 2nd generation and had been using it on a different tv(not new, probably same age or older than second tv) and the volume worked on the apple remote, but I recently switched tvs (second from 2014) and now the apple remote will turn off the tv but not control the volume. If asked, place your remote on top of Apple TV to complete pairing. Bug Fixed: Apple TV Remote Volume Not Working, Organize Your Cords, Chargers & Small Tech in Style, It's Not Too Late To Join Our Privacy & Security Course, Run Your Business Smarter with Remote Device Management, How to Find a Dead, Turned Off, or Offline iPhone, 10 Simple Tips To Fix iPhone Battery Drain, How To Get an App Back on Your Home Screen, How to Transfer Photos from iPhone to Computer, How To Find My iPhone From Another iPhone, Step Counter: How To Show Steps on Apple Watch Face, Easily Retrieve Deleted Text Messages on iPhone, How To Put Two Pictures Together on iPhone, What iPad Do I Have? Hi Ap2837, Thank you for participating in the Apple Support Communities. I just got a new TV, and after I connected my Apple TV I can't control the volume using the remote. 2023 Robot Powered Home |, 192.168.0.1 Refused to Connect: How to Fix in minutes, Click on Remotes and Devices, and under Remote, you get to see how full the battery level is. User profile for user: Using Settings, on Apple TV 4K, or 4 th generation: Go to the Settings > System > Restart. Refunds. Enter this code on the pairing screen. When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. The Apple TV Remote will be unpaired, and a message will appear on the screen. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. A forum where Apple customers help each other with their products. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. Aug 22, 2020 11:54 AM in response to greatvovan. The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. I can also successfully pair the TV's own remote to control the aTV. 1-800-MY-APPLE, or, Sales and I have a clear view of the IR receiver, and have only had this problem with this specific TV. Refunds. Apart from it, I skate, meditate and medicate. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! All postings and use of the content on this site are subject to the. The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Keep your Apple TV connected to power till the process is complete. Or it is something those two companies have to figure out together. No, not really! But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". One might think that an iOS app cannot control a TV's volume because an iPhone . User profile for user: Thankfully, it's pretty simple to fix once you know the steps. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? That unfortunately, did not work. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. After this it said I could control volume. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. Re-pairing also resulted in another problem: The menu option for controlling the tv is now greyed out (so Ive had to dig up the tv remote :( ) You will receive a "Connection Lost" notification in the corner of the TV screen, and then the . I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . Thank you for posting in Apple Support Communities. The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. audio. Click on Remote to view the exact battery percentage level. If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. It is fully operable with exception of volume control. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. resetting the remote did not help unfortunately. I do remember when I first connected the 2 it didnt work and I did something to make the volume controls work but I cant remember, User profile for user: Restart your Fire Stick. Select Remotes and Devices from the Apple TVs Settings menu. Or a way to manually force it to use CEC instead? To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. Refunds. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. Posted on Feb 6, 2022 6:02 AM View in context. provided; every potential issue may involve several factors not detailed in the conversations last night my Apple TV did an automatic update to tvOS 14.7 . ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? All postings and use of the content on this site are subject to the. May 13, 2022 12:25 PM in response to @Anthony. SettingRemotes and Devices[ ] Volume Control. Release the buttons. Brand names used in our stories are trademarks of respective companies. provided; every potential issue may involve several factors not detailed in the conversations Use another remote. The on/off features of the Apple TV remote to control the TV do work. tvOS 14. Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. Step 2: Check your HDMI cable connections. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. I have HDMI CEC turned on in the TV settings. You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. As above, the physical remote works with IR. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Ive tried setting it to Receiver via IR and going through the Learn New Device setup. Sep 5, 2017. Los Angeles, CA. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). It probably never did for wired speakers. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Make sure Control TVs and Receivers is selected under home theater control. If Apple TV doesn't respond and puts volume up. You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. After that, you may charge the Apple TV remote with a lightning wire. The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. Apple TV Volume control not working properly VIA eARC. Hard Restart Apple TV. Refunds. If your Apple TV remote volume buttons don't seem to work, here are several things you can do. Meech1889, User profile for user: Thank you for allowing us to support you. Keeping your tech safe and organized while you are on-the-go can be tough, but CASEBUDi Electronics Organizer Case has your back! A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. How does one fix this? You can check it out below. I dont think any TV will support that. 1. When it prompted that I press and hold the + for volume I did so and it read it correctly. The Apple TV 4G has an infrared (IR) sensor that may be used with the original Apple TV remote. My Apple TV remote volume controls wont work on my tv anymore. Refunds. Your volume controls may actually be set to be managed through your TV or speaker system. this option also allows for control of volume via iOS Apple TV remote. Remote used to control tv/Volume. greatvovan, User profile for user: Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. call I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). omissions and conduct of any third parties in connection with or related to your use of the site. Since this I have not been able to use my volume controls . 127,075 points. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Unlike an ordinary TV remote, Apple TV remotes are smart devices, which rely less on actual buttons and are more dependent on voice commands. Try relocating possible sources away from Apple TV to see if that helps. Source. Is there a way I can possibly reset the learned devices (TV and Soundbar) and force the Apple TV to relearn the remotes? This site contains user submitted content, comments and opinions and is for informational purposes User profile for user: ask a new question. Volume control uses HDMI-CEC. I have tried everything! Vancouver22, call Its not an intermittent issue, it just stopped working after a Apple TV software update. The Apple TV and stereo are sitting next to each other and there is no obstruction. ive been using this apple tv ever since i bought it back in may of last year, and only just now has this cropped up. The ONLY thing that doesnt want to work is decreasing volume. Copyright 2020 There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. Make sure Change with Buttons is toggled on. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. Ive got the same issue. It will only be used to control volume over IR with the TV. 1 Answer. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV. call The TV is a 'Cello', which is a budget brand. It doesnt work or follow the volume up or down command. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; any proposed solutions on the community forums. In the 'Audio Mode' option, change the setting from Auto to '16 bit'. 1-800-MY-APPLE, or, Sales and Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. The issue can be related to the hardware or settings. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Point it at the Apple TV, then press and hold the Volume Up button until the progress bar fills up on the screen. some TVs with bluetooth remotes). Our Privacy & Security Course for Apple enthusiast is our most requested course! Source. Same with - and mute. provided; every potential issue may involve several factors not detailed in the conversations Im running the latest TVos. Your iPhone is not able to send an IR signal. If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. The status light on your Apple TV will turn off and on again. . Learn how to control Apple TV with iOS or iPadOS Control Center. Press and hold the power button to turn everything off (you can still press and hold the screen icon . All postings and use of the content on this site are subject to the. I enjoyed surfing and watching my favorite movies and shows without any interruption until my Apple TV remote started running into technical issues. Good luck, and happy watching! provided; every potential issue may involve several factors not detailed in the conversations I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. Nothing worked. Firstly, you should check the HDMI cable connections. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . NOTE: Performing a Factory Reset may also help resolve the issue. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. ask a new question. Press and hold Back (or Menu) and Volume Up for five seconds. User profile for user: Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? Including power cycling everything. the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . This is a user forum, if you want more specifics then you can contact Apple. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. Well, almost perfectly. Note: These settings may not work with all devices. Then in the middle of a TV watching session the Siri remote stopped controlling the volume! I've tried the "training" menu to setup volume control but didn't get anywhere with it. Nothing. Did you ever find a solution for this? Can this be fixed? The default IR commands would work for many TVs (and other audio equipment). mikereed36, call The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). Connect your Apple TV and iDevice to the same Wi-Fi network. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. this feature was working before the automatic update and I have no idea what to do next . Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. Apple may provide or recommend responses as a possible solution based on the information This site contains user submitted content, comments and opinions and is for informational purposes Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still. Apple TV remote works except volume with my Samsung tv, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Feb 6, 2022 6:02 AM in response to Mannygator, User profile for user: