It also allows you to buy many varieties of live fish from its stores. Stay connected and get interesting news and updates delivered to your inbox from your pet friends at Sierra Fish & Pets. returns will not be accepted. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. Check with your nearest store via the contact details for confirmation. Not eligible for special shipping offers. When you bring a fish home from a pet store, you dont bring it with an intention to return. We will have a wide variety of dogs available, young and old, small and large! *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. If you think your fish may be dead, check for some of these signs. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. 601 S Grady Way Suite M, Renton, WA, US, 98057. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. You will need to check to see if your fish is breathing. Treat your small parrot with a new bird toy, playpen, or snuggle sack. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Both fresh and Saltwater. BBB File Opened: 11/12/2009. Due to varying international restrictions, Sierra cannot ship food i.e. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. PetSmart does allow you to exchange fish. All Right Reserved Designed by UNIweb. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. We are considered one of the top rated saltwater aquarium stores in WA. I. There have been few complaints about some stores not accepting returns. Home - PetSmart - PetSmart Fish Return Policy. Sierra Fish & Pets 601 S Grady Way Renton WA 98057 (425) 226-3215 Claim this business (425) 226-3215 Website More Directions Advertisement Sierra Fish and Pets is more than pet food and supplies. Requests for item exchange using the traditional method will be subject to availability. However, not all pet stores offer a return policy. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Sierra Trading Post dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Registration requires that you go through the registration process and choose a password. (2023 Updated), Does Sam's Club Have Curbside Pickup? Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. Your email address will not be published. NEW STORE HOURS: To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . It is usually found at the bottom of our emails under the disclaimer. Save. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. (10 Reasons), Why Is McDonalds So Expensive? We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. 1. (2023), Does Best Buy Price Match? All of our made for a major retailer/brand items offer significant savings off their original retail price. 11AM-7PM Sat Most people buy a fish with big plans for it. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. What Is The Fish Return Policy at Petsmart? If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Website. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. These are Petsmart, Petco and Pet Supplies Plus. Train them with harnesses, head collars, and muzzles. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Enter your order or tracking number. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. But you dont have to worry about that now. During the checkout process, a list of the items in your online shopping cart will be displayed. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. Any item not meeting the condition standards of this policy will be returned at the customer's expense. Yes, you can. If the fish is dead, you can exchange it for a live fish. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. In some cases, they may be able to see signs of illness or disease. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. And when it comes to fish, Im very particular about the store brand. If you dont have a container, you can use a plastic bag. Only one (1) keycode can be applied to an order. The email will contain track package button(s), order details, and your tracking number(s). I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. In the event of a change, a revised policy shall be posted immediately on this website. Sun 21. Can I Return Fish To PetSmart? Small pets like Gerbils, Rodents,and varieties. Shop all our bird products here. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Does Petsmart Sell Bunnies? To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Why Is Mediterranean Food So Expensive? In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). Fullest Answers And More. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Sierra Fish & Pets was originally opened in 1972 under the previous name . If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. This fee covers return shipping from you to us. Out of the 2-week return duration? We specialize. You may request an exchange or refund for your dead fish from any store franchised by Pet Supplies Plus. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. No. Policy. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. 601 S Grady Way Ste M, Renton, WA 98057-3229. Here are the pictures of our most recent kittens up for adoption. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Must ship Standard Ground within the 48 contiguous U.S. only. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. Yes, you can. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. (2023 Updated). You cant sell betta fish, or any other fish for that matter, to Petsmart. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. If the fish that you return is alive and healthy, Petco re-sells it. Within the 48 U.S., complete the online returns process. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Yes. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. You can only return it, and the refund will be processed after approving the request. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. PetSmart does have a warranty on their live fish. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit.