The advice can change so check regularly for updates. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. This also applies to other specific views, for example 'lake view' or 'city view'. ASSISTANCE. If travelling with a new card licence you will need to bring both the card and paper copy with you. Start planning your 2023 Italian adventure today with our multi destination itineraries. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. British Citizens must be in possession of a valid 10-year passport. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. Linen: Excepting beach/poolside towels, is provided. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Where could you be heading to in the next few weeks? Find out more about Web terms and conditions, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. At the time of going to print British Citizens do not require a visa to visit Italy. Call 01293 699327 For online bookings you will receive a booking request acknowledgement email the same day. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. The price you pay will therefore be more than the face value shown on your tickets. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. These terms are often used for country houses, farms or historical preserved buildings which are often family run. We will tell you of any significant changes that we know about when you book your holiday. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Charges remain valid even if this service is not available at your chosen airport. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. There may, however, be exceptions and we will confirm tickets as soon as possible. Allow us to help you filter through our best holidays based on your desires and needs. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. ECD may be required by us or the airline. Hotel views: When a room is described as having a sea view, this means that such a view may be obtained from it. Use our easy 3 step holiday finder to discover your next Italian holiday. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. The advice can change so check regularly for updates. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. A problem has occurred whilst trying to put together your holiday. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Public holidays and religious festivals may also affect the availability of resort and hotel facilities. Some choose to allocate these seats at check-in due to the restrictions listed above. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Where sea views are described as front sea view this means the view from the bedroom window faces the sea. out of sight. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Please ask for details at the time of booking. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. The period of use is subject to the discretion of the management. Should we incur additional costs, these will be recovered from you. It is your responsibility to familiarise yourself with, and respect local laws and customs. Allow us to help you filter through our best holidays based on your desires and needs. Offers valid on 2023 travel dates. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. Baggage allowance varies between airlines, please ask us for up-to-date information. Venice, Verona and Milan are all found here, making it a great place for a city break as well. We may also share information with our advertising, analytics and social media partners for their own purposes. Click on the specific link(s) for further details. Company Number: 446617. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. First for Balcony Safety: Balcony safety is an issue for adults as well as children. If you have any general trade support queries please e-mail [emailprotected] and we will get back to you as quickly as possible. Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card. Surcharges as mentioned in the Core Terms and Conditions "Prices", Accommodation for guests not named on your invoice, All items of personal expenditure and all items not specifically indicated as being included. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. SQ Booking Reference SQ E-ticket number. Please see Citalia Terms and Conditions for the supply of third party Product and Services. Please note you cannot print off your boarding pass until you have paid in full. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. Take a look at our latest offers and start saving on your next luxury holiday today. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. There, you can check a list of bookings you've made with us. Well help you navigate the top sights and attractions of this wonderful island. Company Number: 446617. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Packed with essential travel advice and tips, the website offers a wealth of country specific information. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Wherever you choose to explore, wed love to pair you with your dream holiday to Italy. Combine two of Italy's stunning lakes all in one trip. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. We cannot accept any loss arising out of a) missed connections; or b) cancellation or change of flights unless they are part of the package booked by us. Our ATOL number is 0285 and our ABTA number is V4068. Allow us to help you filter through our best holidays based on your desires and needs. In some cases when a room is described as having a terrace, this may be an area shared by more than one room. Eight day tour with an insight into one of Italys most stunning regions. Passenger information is required in advance by a number of countries and airlines. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Travel further south and youll hit Rome, a city filled with ancient sites and grand monuments, followed by Campania, a region thats home to vibrant Naples, peaceful Cilento, and the spectacular Amalfi Coast, not to mention the lovely seaside town of Sorrento. No food or baggage allowance is provided for children under two years old. Where could you be heading to in the next few weeks? Step back in time and enjoy spectacular scenery on board a luxurious train. 01293 - Calls are charged at your provider's local or national rate. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Our contact centre is also available on 01293 765055. Citalia can only accept responsibility for matters directly linked to the contract between us. For further information, visit the ABTA website at https://www.abta.com. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Sign in for more promotions. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Any facility not confirmed nor prepaid for in the UK but provided locally, at your request, must be paid for at the hotels rates and Citalia cannot accept any liability for this. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Your Right to Holiday Health Care in Europe. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Last / Family name (As in passport) Manage booking. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Normal booking terms & conditions apply. We appreciate that clients with special needs have specific requirements that must be met to ensure a successful holiday. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Explore one of the worlds most glorious cities before heading to Italys largest lake.